Shipping policy
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Shipping Policy
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Order Processing Time
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All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.
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Shipping Time & Delivery Estimates
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Once your order ships, delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are not guaranteed and may be affected by factors outside our control, including carrier delays or weather conditions.
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Shipping Rates
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Shipping charges for your order will be calculated and displayed at checkout.
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Shipping Carriers
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We ship using reputable carriers such as USPS, UPS, or FedEx, depending on the size, weight, and destination of your order.
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Order Tracking
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Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to update after shipment.
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Shipping Destinations
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We currently ship to addresses within the United States. If international shipping becomes available, this policy will be updated accordingly.
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Delays & Exceptions
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While we strive to meet our stated processing times, delays may occur due to high order volume, supply chain disruptions, or unforeseen circumstances. If there is a significant delay with your order, we will contact you via email.
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Incorrect Address Disclaimer
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Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Contact Information
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If you have any questions about shipping or your order, please contact us at:
Email: mike@ilgcap.net
